Report an Outage

If you have an immediate concern or question, please call our Customer Care team directly at 1-888-212-0054 so that you do not experience any delays in response from us; otherwise, complete our contact form below. We will respond as quickly as possible.

Your Name

Your Email

Your Number

Service Address

Address

Address 2

City/Town

State/Province

ZIP/Postal Code

Time of Outage

Tell us the approximate time the outage started, or when you first noticed loss of connection.

Description of Outage

Where can I find information about outages?

The best way to check for service outages and updates in your area is to visit our Facebook page.

Visit Facebook Page